Navigation system is no longer available update

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Thank you in advance. I have a question about my 2013 Ford Explorer (early model). (I'm Japanese, and the following is a translation. ) The other day, my engine suddenly stalled while I was out in a parking lot. The warning message said "oil pressure low" (I think), so I wondered if the engine oil was low... I checked the oil gauge, but it was only slightly low? Maybe? It seemed like a reasonable level, so I figured it was fine. That said, even after turning the key back on, the engine wouldn't start, no matter how hard I tried. Because of the location, I couldn't even call a van... So I w… Read complete

I changed my battery, I did the reset. The message keeps coming on and when it does it shuts down my GPS, air, and my back hatch will not open or close. When the warning light comes on it makes everything above turn on and off including the radio. It starts fine and runs as normal except for this problem that only started after I changed the battery. Any suggestions?

The navigation/Blue Cruise/maps/Alexa functions are not working- and report ‘cannot connect’. The map still shows the car being located in a state several hundred miles away (where we just returned from ). Soft-rebooted; no luck.