Radio problems

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Radio and b/up camera stopped working 2013 Kia Sorento

Kia Sorento 2013  48500 miles
Had the battery out. When reconnected the radio and b/u camera would not work. Checked all fuses... All good. Kia dealer states I need a new radio for $585.00 plus intallation cost??? They could not find the problem. Heard their is a reset on the radio consul. Tried that; did not work. Is their another Reset?
Bill from United States 5 years ago  
BI
Rank 7
12 reports 
Bill from United States 5 years ago
Found out that how to fix it by talking to local mechanic. Undo the two batterys leads from the battery. Touch the two leads together and hold for a few minutes. This is suppose to reset the main computor. It did. Everything is working now. Although I am out the$105. Dealer service charge to trouble shoot this and then telling me I needed a new radio $585. Plus labor. Lesson learned. If it is not under warrranty, do not take it to a dealer.
missy from United States 4 years ago
Did not work for my 2013 Kia Sorento.
Sraf from United States 8 months ago
Did it continue to work after that?
Jane from United States 4 years ago
This is exactly what happened to me yesterday
Kia Dealer in Bloomington Mn charged me 195.00 to tell me I needed a new radio, by the way they do not know why my car randomly wont start. I have on at least 7 occasions had to get a jump after coming out to a dead battery. Something is draining my battery while the car sits. My radio stopped working last year as well as the back up camera. Im out of warranty and so mad. Still owe 16000 on this car!!
Nix Noox from United States 8 months ago
My 2012 Sorento' stupid cup holder lights would NOT ever go out draining battery twice until I sat in it in dark engine off after it ran for a while, and low & behold, lights still on😣
Next day disassembled cupholder covers & unplugged the problematic mood(🙄) lights, 👍
Nitpicker3 from United States 7 months ago
My 2014 Kia Sorento's positive battery connector was loose and could not be tightened. A non-Kia auto service replaced the lug, establishing full contact and quick starts. Cost: just over $50.
Comment

Radio display

Kia Sorento 2010 Estate automatic 50000 miles
Radio display does not work. All other radio/cd functions work ok
Bullywee from United Kingdom 6 years ago  
BU
5 reports 
Bullywee from United Kingdom 6 years ago
Came on for about 1minute and then disappeared again
Bullywee from United Kingdom 6 years ago
No change since last post. Looks like I am going to have to live with it. Not worth the cost of new radio.
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Radio not working

Kia Sorento 2013  45000 miles
Radio NOT WORKING! Had Kia Sorento for about a year & a half. Took back to dealership was told I need a new radio & I was out of warranty. 😕 😨
Pamela from United States 8 years ago  
PA
22 reports 
Casey7882 from Canada 7 years ago
Having the same issues with my 2011 Sorento all fuses are good pulled the memory fuse put it back in and still nothing. Tested for power at the female ends all have power. Looks like I'm investing in a new radio.
1
Carol from United States 7 years ago
My radio hasn't worked in my 2011 Sorrento for about two years! I brought it to the dealer multiple times comma with other problems such as the car not starting. They have no idea what's wrong with it. Sometimes it's fine for about a day and sometimes it won't work for a week -they checked the connection wires because sometimes when I go over a bump that's when it stops but they said everything was fine and they didn't know why it wasn't working. Unfortunately I had to buy a portable Bluetooth speaker for my phone
Edie from Canada 2 years ago
I have the same issue with my 2013. The radio comes on sometimes. Mostly it doesn’t. Or cuts in and out. The dealer was not helpful at all. Said they didn’t bother looking at it and a new one would be 1000
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UVO Radio stopped when new battery installed

Kia Sorento 2013 sorento 60000 miles
The radio screen works you can change stations and shows the jukebox. Absolutely no sound. Checked all fuses. Even tried the suggestions on taking the battery leads and utting them together. Nothing.
missy from United States 4 years ago  
MI
22 reports 
Biba from United States a year ago
2011 Kia Sorento with the same issue. Most of the time when I start the car, the radio will play and then shortly afterwards stop playing but the screen is fully functional.
Aux works always.
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Radio won't play fm stations only am

Kia Sorento 2006 Automatic  126 miles
I just brought a 2006 sorento and I can't get fm radio to work , am works fine , when switched to fm I get the sound likes there's no aerial , it's the horrible sound of static only ? Any ideas
Duke from Australia 8 years ago  
DU
6 reports 
Dominic from Canada 7 years ago
Am will work without an aerial. Sounds like the antennae is unplugged from the radio.
Comment

Radio not work since we change for a News batterie

Kia Sorento 2016  30000 miles
Since we change for a new batterie in the car, the radio drop the batterie down, we remove the fuse , we have to go to the dealer and they says that we need to buy new radio !!!!! To fix the problem, can we troubles shooting the radio
Richard from Canada 4 months ago  
RI
2 reports 

Radio Mapscreen went dark

Kia Sorento 2012 SX V6 128000 miles
Outta the blue no illuminated screen this morn, it's more than once started with NO radio audio but still a lit screen, stopped and restarted it radio is fine🤔😕 Saw someone suggest disconnect, then cross the two battery cables together for few minutes to re-boot the computer... Is this true?
Was a backyard mechanic back in the 80s on my sweet cherry 55 Chevy but once digital domination took over FAGGETABOWDIT! 😂
1
Nix Noox from United States 8 months ago  
NI

Radio problem

Kia Sorento 2013  84000 miles
The radio comes on and off randomly
Does anyone have any suggestions on what I need to do??
It is very frustrating
Lizzy1970 from Canada a year ago  
LI
22 reports 

Radio problem

Kia Sorento 2015 Kia Sorento auto 900 miles
The radio comes on when i switch the engine on, how can i make it not come on ?
Steve B from United Kingdom 7 years ago  
ST
5 reports 

Won't start in the morning SolvedSolved

Kia Sorento 2011 Kia sorento  62000 miles
My Kia lately is not starting in the morning, I'd did it 3 months ago too and the battery service repair man installed a new battery, afterwards the car started fine and ran very well. But now for tha past few day, almost every morning the Kia won't start, lights come on radio works, no clicking sound or even engine attempting to start. I need to attempt to start the car several times before it finally starts, last time try to start it for about 20 times if not more. Any advise truly helps. Maybe even a car computer reset might help, if that even exists. Thank You!
Ciao! from United States 7 years ago  
CI
Rank 2
63 reports 
Solved
Best answer (according to Ciao!)
Ciao! from United States 7 years ago
Took it to Kia they replaced the starter inhibitor switch and replaced the recall items of the Kia Sorento, since then no problems so far.
darren from United States 6 years ago
What are the recall items
Jimnel from Canada a year ago
@darren2012 Kia sorento battery dead. Boost car and next morning won’t start
Cynful from Canada 7 years ago
I have a 2014 Sorento and now that the temperature has dropped below zero the car will not start first thing in the morning jump in hit the brake pedal push to start button lights come on and nothing no sound try it again brakes are solid no go on the third try so then start once driving no problem restarting throughout the day as long as we're above 30 degrees no problems last year
Edwin from United States 3 years ago
2016 sorento wont crank, no click or any sound when key is turned. All electrical components work inside the cabin and had the battery tested it is good. Tried cranking with it in neutral and still nothing. Any thoughts?
Constantin from United Kingdom 3 years ago
Engine seized? I have the same problem. But my starter gets really really hot when cranks. Let me know if you sorted
Wards from United States 2 years ago
I have the same issue everything comes on but nothin. Tried Turing it on several times and nothing.
Wards from United States 2 years ago
Found out it was a loose wire on the starter that hadn't been put on correctly after being in the shop.
Leah from United States 2 years ago
I have a 2016 Kia Sorento battery has been tested and is good. When I try to crank it the lights on the dash flicker off and on and I hear a rapid click under the hood but one click when I try to crank it and the fuse box under the hood makes clicking noise. The headlights, wipers, or turn signals will not work and the radio cuts on and off. Help!!!!
Comment

Kia not starting

Kia Sorento 2006 kia sorento 6cyl 218000 miles
Went to crank it up and wont start. All the lights and radio work there is a rapid clicking sound when the key is turned. Could this be the starter or is there a starter solenoid,the battery is 4yrs old.
Frank from United States 8 years ago  
FR
57 reports 
George from Canada 4 years ago
My Kia sportage will NOT run on humid mornings? WHY?
Inkman66 from Canada 2 years ago
Sounds like a solenoid issue. Some vehicles have the solenoid mounted under the hood, others have them attached directly to the starter.
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Will not start

Kia Sorento 2014  104000 miles
Shut down will not crank but the radio and everything else came on...help i gotta go to work in the morning
Piee from United States 3 years ago  
PI
23 reports 
Rodney from United States a year ago
Iv e got the same thing happening to my 20006
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Dashboard lights

Kia Sorento 2007  93000 miles
My dashboard lights are out. The blinker, and clock, and radio lights work until I turn my headlights on and then everything goes out.
desire05 from United States 8 years ago  
DE
10 reports 
Nik422 from United States 3 years ago
Same here. Didnt start until my dad changed out my ignition switch. He didnt notice that my headlights were on when he changed it out. Still stuck on what to do.
James007 from United States a year ago
Hi, i have a Sorento SX 2014 with same issue since yesterday, did you fix it?
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Random problem

Kia Sorento 2015 Sorento  93000 miles
Radio plays fine but every now and then the screen goes out and then can't do anything with it. Channel won't change volume won't go up or down, can't even power it off. Then randomly it'll start working again. When it goes out I have no backup camera either. Anyone else have this problem? Any help would be greatly appreciated.
Harry from United States 3 years ago  
HA
1 report 
Barbara from United States 3 years ago
Same issues for me this morning. Also when I shut off the car and opened the door - the radio stayed on. Went back in and re-started a few times - finally just had to leave it on and go to work. About 1/2 hour later , I went out to check it and the radio was off - restarted the car and all the radio controls were back! Freaky!!
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Electrical shortage

Kia Sorento 2016 ELECTRICAL 135000 miles
When I start driving all is well. Radio is playing as per usual. Turn on heated seats and heater as it is chilly. Clean the windows to get rid of dirt from overnight. A few minutes 15 - 20 after I start moving, my heater stops and then I check I now have no headlights and no wipers. But if I turn the car off and on again the problem is fixed for awhile again. Took it to shop and tafter spending several hours they could not figure it out.
Rhonda from Canada 3 years ago  
RH
3 reports 
Sue AtoZ from New Zealand 2 years ago
Establish a relationship with an auto Lemon Law attorney just in case they don't fix the issue.
Comment

Electrical issue

Kia Sorento 2011 SUV 65000 miles
Occasionally it will not start. It is totally dead. The push button start button has no lite on. If I open and then close the driver door, it then works. I may need to open and close the door more then one time but usually works with doing it once. When it happens my mirrors go out of adjustment. My clock needs to be reset and I loose all radio station settings. This has only happened 5 or 6 times over about 6 months.
Mike from United States 7 days ago  
MI

Won’t start

Kia Sorento 2016  48450 miles
I have a 2016 Kia sorento, it won’t start. Installed a new battery, checked all fuses and relays they’re all good. Radio and lights work.
Doesn’t even make any noise when trying to start it. Any idea what it could be?
Kia16 from United States 5 months ago  
KI
2 reports 

Windows/Audio

Kia Sorento 2012  130852 miles
Windows work sometime radio cut on and off windows do not work when the radio start working the windows don't work when the radio's on the windows work
Sirugo from United States 3 years ago  
SI
1 report 
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