Oil change problems

Top problems

Engine stoped

Kia Sorento 2015  71000 miles
While taking off from stop light engine started knocking. Pulled over ,no engine light on, oil ok, tried to drive home slowly as it didn’t knock going slow. Then engine quit. Towed to Kia dealer. They said it could be cause from sludge due to missing 10 oil changes. I said no they did first and last change and I have proof of oil changes and correct weight oil. A Kia mechanic at a different dealer told us there was a service recall on them. Called Kia they said it wasn’t for that engine. Waiting to see what dealer finds and if they fix it.
Victor from United States 6 years ago  
VI
2 reports 
Victor from United States 6 years ago
Kia agreed to put in new long block at kia s expense. Dealer said where some of engines were made there was metal shaving that got into engines.
tedo from United States 5 years ago
My 2013 serento done the same thing they told me the warranty was voided at
The kia store gadsden AL
Victor from United States 5 years ago
At first they told me it was only 2013-14 models. Don’t know what your mileage was at the time. We had proof of oil changes and only about 70000+ miles so we they had to cover. We found out about recalls/ service adjustments as they call them in the Kia/ Hondai engines. Know that the later also owns or has stock in Kia! Good luck if you changed oil as book says to. If so forget dealer and call California hdqts.
tedo from United States 5 years ago
It was well maintained
Eaguan from other 2 years ago
Same issue. Black smoke with knocking while drive at engine 2000rpm. Must lower to minimise the knocking or smoke
Comment
Problems with a Sorento? Share them
Submit commentCancel
Submit replyCancel


Did you find the website helpful?

Thank you!